Privacy Policy Page

Privacy Policy

Last Updated: September 20, 2026

At LoveEnlist.com, operated under M Quizer Venture LLP, we respect your privacy and are committed to protecting the personal information you provide while using our website, mobile applications, and related matrimonial services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, how it may be shared, and the choices available to you when you use LoveEnlist.

By registering for or using LoveEnlist, you acknowledge that you have read and understood this Privacy Policy.

1. About LoveEnlist

LoveEnlist.com is an online matrimonial platform operated by M Quizer Venture LLP.

The platform is designed to help eligible individuals create matrimonial profiles, discover potential life partners, communicate with other members, and explore meaningful matrimonial relationships.

We understand that matrimonial profiles may contain personal and sensitive information. Therefore, we take reasonable technical and organizational measures to protect the information entrusted to us.

2. Information We Collect

When you register or use LoveEnlist, we may collect information that you voluntarily provide to us, including but not limited to:

  • Name
  • Date of birth or age
  • Gender
  • Email address
  • Mobile or telephone number
  • Location
  • Address or general location information
  • Education
  • Profession or occupation
  • Family information
  • Lifestyle and personal preferences
  • Matrimonial preferences
  • Profile photographs
  • About-me/profile description
  • Relationship and partner preferences
  • Account and membership information
  • Communication-related information
  • Verification-related information
  • Other information that you voluntarily provide through your profile or use of the Platform

You should only provide information that you are comfortable sharing and that is relevant to your matrimonial profile.

3. Account and Login Information

We may collect information associated with your LoveEnlist account, including:

  • Username
  • Login-related information
  • Account status
  • Membership details
  • Selected services
  • Service preferences
  • Account creation and update information

If you use a third-party authentication or login service, certain information may also be provided to us by that service according to your authorization and its applicable privacy policy.

4. Email and Mobile Verification

To improve account security and profile authenticity, LoveEnlist may require users to complete email and/or mobile verification.

Depending on the registration method and verification process applicable to your account, this may include:

  • Email verification
  • Mobile OTP verification
  • Telephone verification
  • Verification status
  • Verification date or related account information

Verification information may be used to confirm that the provided contact information is accessible to the account holder and to help reduce fraudulent or duplicate accounts.

5. Identity and Document Verification

LoveEnlist may require additional verification to help improve the authenticity and security of matrimonial profiles.

Depending on the applicable verification process, this may include identity-related information or documents reasonably required for verification.

Where applicable, identity verification may involve Aadhaar-based verification or another lawful identity-verification method.

Any verification documents or information should only be submitted through the official LoveEnlist verification process or an authorized service provider.

Verification is intended to improve the authenticity and reliability of matrimonial profiles.

However, verification does not mean that LoveEnlist guarantees the accuracy of every piece of information provided by a user, nor does it guarantee the suitability, character, intentions, or compatibility of another member.

Users remain responsible for exercising appropriate judgment before communicating with or meeting another member.

6. How We Use Your Information

LoveEnlist may use collected information for legitimate purposes, including to:

  • Create and maintain your account
  • Create and display your matrimonial profile
  • Help you discover potential matrimonial matches
  • Provide search and matching-related functionality
  • Enable communication between members
  • Provide membership and premium features
  • Verify contact or account information
  • Conduct applicable identity or profile verification
  • Process membership and service payments
  • Provide customer support
  • Respond to enquiries and complaints
  • Detect and prevent fraud, abuse, spam, and unauthorized activity
  • Maintain Platform security
  • Improve website and application functionality
  • Understand Platform usage and performance
  • Communicate important account, service, security, or policy information
  • Comply with applicable legal and regulatory requirements
  • Enforce our Terms & Conditions and other Platform policies

We may also use information for other legitimate purposes that are reasonably connected with providing and improving our services.

7. Matrimonial Profile Information and Visibility

Information that you voluntarily include in your matrimonial profile may be displayed to other eligible LoveEnlist members for matrimonial purposes.

Depending on your account type, membership and available Platform features, other eligible members may be able to view information such as:

  • Name or profile name
  • Age or date of birth information
  • Gender
  • Profile photograph
  • Location
  • Education
  • Profession
  • Family information
  • Personal and lifestyle information
  • Matrimonial preferences
  • About-me information
  • Other information that you choose to include in your profile

Certain contact or communication features may be available only to members with the applicable membership or access level.

We encourage users to carefully consider what information they choose to include in their matrimonial profile.

8. Communication Between Members

LoveEnlist may provide features that allow members to communicate with each other, including messaging or other communication features available through the Platform.

When you voluntarily share personal information with another member through your profile or communication, that information may be accessible to that member.

LoveEnlist cannot control how another user uses information that you voluntarily disclose to them.

Therefore, users should avoid sharing sensitive information such as:

  • Passwords
  • OTPs
  • Banking information
  • UPI PINs
  • Credit or debit card credentials
  • Financial account information
  • Sensitive identity information
  • Private security information

with other members.

9. Membership and Payment Information

LoveEnlist may offer paid memberships, packages or premium features.

If you purchase a Paid/Premium Membership, payment transactions may be processed through third-party payment gateways or payment service providers.

LoveEnlist may receive transaction-related information such as:

  • Payment status
  • Transaction/reference number
  • Membership or package selected
  • Payment date
  • Transaction amount
  • Payment-related status or confirmation

We do not intend to store complete debit card numbers, credit card numbers, banking passwords, UPI PINs, or similar highly sensitive payment credentials on our own servers when such information is processed directly by an authorized third-party payment provider.

Payment service providers may process your payment information according to their own privacy policies and terms.

Membership payments are subject to the applicable LoveEnlist Refund Policy.

10. Cookies and Similar Technologies

LoveEnlist may use cookies and similar technologies to:

  • Maintain login sessions
  • Remember certain preferences
  • Improve website functionality
  • Understand website usage
  • Analyze performance
  • Improve user experience
  • Support security and fraud-prevention functions
  • Support applicable advertising or analytics services

You may be able to control or disable cookies through your browser settings.

However, disabling certain cookies may affect some Platform functionality.

11. Third-Party Services

LoveEnlist may use third-party services for purposes such as:

  • Payment processing
  • Hosting
  • Website and application infrastructure
  • Analytics
  • Advertising
  • Security
  • Communication
  • Email or SMS delivery
  • Mobile notifications
  • Identity or profile verification
  • Technical support

Third-party service providers may process information according to their own privacy policies and applicable laws.

Where appropriate, we encourage users to review the privacy policies of relevant third-party providers.

12. Advertising and Analytics

LoveEnlist may display advertisements through third-party advertising services.

Where applicable, advertising and analytics providers may collect or process certain information through cookies, SDKs, pixels, device identifiers or similar technologies.

Such information may be used to provide, personalize, measure, analyze, or improve advertising and services, subject to the applicable provider's policies and available user controls.

LoveEnlist does not sell your personal information simply for the purpose of selling user data.

13. Information Sharing and Disclosure

We may share or disclose information where reasonably necessary to operate, maintain, secure, and improve the Platform.

This may include sharing relevant information with:

  • Payment service providers
  • Hosting and infrastructure providers
  • Verification service providers
  • Security and fraud-prevention providers
  • Communication and notification service providers
  • Analytics providers
  • Advertising service providers
  • Technical and customer-support providers
  • Professional advisers or service providers where reasonably necessary

We may also disclose information where required or permitted by applicable law, court order, legal process, governmental request, or where reasonably necessary to protect the rights, safety, security, property, or integrity of LoveEnlist, its members, or others.

14. Information Shared With Other Members

LoveEnlist is a matrimonial platform, and some information is intentionally shared with other eligible members so that they can evaluate potential matrimonial connections.

If you voluntarily publish information in your matrimonial profile, you understand that other eligible members may access that information according to the Platform's features and your applicable membership settings.

You should not include information in your profile that you do not want other members to see.

Once information has been voluntarily shared with another member, LoveEnlist cannot guarantee how that member may copy, save, forward, reproduce, or otherwise use the information.

15. Profile Photographs

Profile photographs uploaded by members may be displayed to other eligible members according to the applicable Platform features and profile visibility settings.

Members should only upload photographs that they have the right to use and should not upload photographs belonging to another person without appropriate permission.

If you believe a photograph has been misused, copied, or uploaded without authorization, you may report the relevant profile through the available reporting option.

16. Safety, Reporting and Blocking

LoveEnlist may provide features that allow members to report suspicious, inappropriate, abusive, fraudulent, or otherwise concerning profiles or activities.

If you encounter a problem, you can use the available Report option after logging into your LoveEnlist account.

The reporting option may be available through:

  • The LoveEnlist website after account login
  • The LoveEnlist Android application after account login

Reports may be reviewed to determine whether appropriate action is required under our Terms & Conditions, safety requirements, or other applicable policies.

17. Information Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

However, no internet-based service, website, application, database, or electronic transmission can guarantee absolute security.

Therefore, while we make reasonable efforts to protect your information, we cannot guarantee that your information will always remain completely secure against every possible security threat.

You are also responsible for protecting your account credentials and should never share your password or OTP with another person.

18. Data Retention

We may retain your personal information for as long as reasonably necessary to:

  • Provide our services
  • Maintain your account
  • Provide membership services
  • Maintain business and transaction records
  • Meet legal or regulatory obligations
  • Prevent fraud and abuse
  • Resolve disputes
  • Enforce agreements and policies
  • Protect the security and integrity of the Platform

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal, security, operational, and record-keeping requirements.

19. Account Deletion

You may request deletion or removal of your LoveEnlist account and associated personal information by contacting us through the official contact details provided on our website.

Upon receiving a valid request, we may take reasonable steps to process the deletion request.

However, certain information may need to be retained where required for:

  • Legal compliance
  • Fraud prevention
  • Security purposes
  • Dispute resolution
  • Financial or transaction records
  • Enforcement of legal rights
  • Other legitimate legal or operational purposes

Please note that deleting your account may result in the permanent loss of access to your LoveEnlist profile, membership benefits, messages, connections, and other related services.

20. User Responsibilities

You are responsible for ensuring that the information you provide to LoveEnlist is:

  • Accurate
  • Truthful
  • Current
  • Complete to the extent reasonably required
  • Not misleading
  • Lawfully provided

You should update your profile whenever there is a significant change in your personal or matrimonial information.

Providing false, fraudulent, misleading, impersonated, or unauthorized information may result in restriction, suspension, or termination of your account.

21. Age and Matrimonial Eligibility

LoveEnlist is intended for individuals who meet the applicable matrimonial eligibility requirements.

Users must meet the minimum age requirements applicable to the service and relevant law.

If we become aware that an ineligible minor has created an account or submitted information, we may take appropriate steps to suspend or remove the account and associated information.

22. Children's Privacy

LoveEnlist is not intended for children.

We do not knowingly seek to collect personal information from children who are not legally eligible to use matrimonial services.

If we become aware that an ineligible minor has provided personal information or created an account, we may take reasonable steps to remove the information and terminate the account.

23. Third-Party Links

The LoveEnlist Platform may contain links to third-party websites, applications, services, or resources.

These third-party platforms operate independently and may have their own privacy policies.

LoveEnlist is not responsible for the privacy practices, content, security, or policies of third-party websites or services.

Users should review the applicable privacy policy before providing personal information to any third-party service.

24. International or Cross-Border Processing

Depending on the service providers and technical infrastructure used by LoveEnlist, your information may be processed or stored in locations outside your immediate state or location and, where applicable, outside India.

Where required by applicable law, appropriate safeguards or contractual arrangements may be used for such processing or transfer.

25. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updated version may be published on this page with a revised “Last Updated” date.

We encourage users to review this Privacy Policy periodically.

Your continued use of LoveEnlist after changes are published constitutes your acknowledgement of the updated Privacy Policy, subject to applicable law.

26. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to applicable law, disputes relating to this Privacy Policy or the handling of personal information shall be subject to the jurisdiction of the competent courts having jurisdiction over Durgapur, West Bengal, India.

27. Contact Us

If you have any questions, concerns, complaints, requests, or privacy-related enquiries, please contact us through the official contact details provided on the LoveEnlist website.

LoveEnlist.com
Operated by: M Quizer Venture LLP

We will make reasonable efforts to review and respond to legitimate privacy-related enquiries within a reasonable period.

28. Your Acceptance

By registering for or using LoveEnlist.com, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, processing, and disclosure of information as described herein, subject to applicable law.

If you do not agree with this Privacy Policy, you should not register for or use the LoveEnlist Platform.

LoveEnlist — Where Hearts Meet, Forever Begins.